Returns & Exchanges

At Tuco Kids, we want your little ones to love their natural skincare; if you are not 100% satisfied, you can return or exchange unopened products within 30 days of delivery. We ensure a hassle-free process to keep your family's shopping experience as gentle as our formulas.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or email our support team with your order number and the reason for the return.

• 2.
  Pack with Care

  Ensure the items are unused and in their original packaging, then securely place them in a shipping box to prevent damage.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.